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Recipe · from the community organizing collection

The Sweet Spot Test for Tactics

A good action does three things at once: makes measurable progress toward the goal, strengthens the organization, and develops the people who carry it out. Two out of three is a warning sign.

*The need:* Busy groups mistake activity for progress and burn through volunteers doing tactics that build nothing.

Before committing to any action — a canvass, a petition, a community dinner, an app — run it through the sweet spot test. A tactic is worth doing when it is:

  1. Strategic — it produces concrete, measurable progress toward the campaign goal;
  2. Organization-strengthening — it attracts and engages new people and increases the community's capacity to work together;
  3. Individual-developing — the people who carry it out grow in skill, leadership, and confidence.

The sweet spot is where all three overlap. A tactic that hits the goal but chews people up costs you the next campaign. A tactic that's fun but strategically pointless spends trust.

The companion practice is motivational engagement — designing the work so people want to do it again. Motivational actions are *meaningful* (the person can see the difference it makes), grant *autonomy* (responsibility matched to skill, with room to make real choices), and build in *feedback and learning* (progress is visible; coaching is available). Five design checks: Does the person do a whole thing start to finish? Do they see its impact? Does it use varied skills — head, heart, hands? Do they own decisions? Can they see results as they work?

Nearly any task can be redesigned to meet these criteria — turning data entry into scoreboard-keeping, or a lone flyer route into a paired story-collecting walk. People don't leave because work is hard. They leave because it's meaningless, invisible, or lonely.

Details

  • ingredients: a proposed tactic, the three-circle test, willingness to cut beloved-but-pointless activities
  • source note: From 'Organizing: People, Power, Change' (2014): the tactics 'sweet spot' and motivational engagement criteria (after Hackman & Oldham's job-design research).
  • how it works: Score the tactic: strategic? strengthens the organization? develops individuals?, Redesign until it hits all three, or cut it., Design for motivation: meaningful, autonomous, feedback-rich., Check: whole task, visible impact, varied skills, real choices, visible results., After the action, ask participants: would you do this again? Why?
  • min resources: Free.
  • practice kind: recipe
  • success signals: volunteers return, each action leaves the group measurably bigger or more skilled, nobody can name a tactic the group does 'because we always have'
Related by topic

Contributed by Marshall Ganz organizing tradition · Organizing: People, Power, Change (2014)

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